Investor Intimation


Dear Bond Holder,

This is to inform you that the Securities Exchange Board of India (SEBI) has issued Circular- SEBI/HO/MIRSD/ MIRSD-PoD-1/P/CIR/2023/37 dated March 16, 2023 on Common and simplified norms for processing investor’s service requests by RTAs and norms for furnishing PAN, KYC details and Nomination. The said circular has laid down the norms/ procedural requirements for processing service requests of investors. For enabling the RTAs to successfully complete the service requests, the investors are required to fulfill the mandatory KYC and other provisions of the Circular within the given timelines. We are hereby intimating you on the relevant information and prescribed format of furnishing the same from your end.

1. Mandatory furnishing of PAN, KYC details and Nomination by holders of physical securities.

SEBI vide its above Circular has made it mandatory for physical folios holders to provide corresponding PAN, Nomination, Contact details, Bank A/c details and Specimen signature. Please note if any on these documents/ details are not made available by the holder on or after October 01, 2023 then such folio will be frozen by the RTA and any service request or grievance can only be lodged upon furnishing of complete details. Refer detailed requirements in Annexure – A enclosed.
Also holders of frozen physical folios will be eligible for any payment including dividend, interest or redemption in respect of such frozen folios, only through electronic mode with effect from April 01, 2024. An intimation shall be sent by the Listed Company to them informing that such payment is due and shall be made electronically only upon complying with the above mentioned mandatory requirements. Further, if any physical folio continues to remain frozen as on December 31, 2025 then the same shall be referred by the RTA / listed company to the administering authority under the Benami Transactions (Prohibitions) Act, 1988 and/or Prevention of Money Laundering Act, 2002. The RTA shall revert the frozen folios to normal status upon receipt of all the documents/details mentioned above.

2. Documents attestation & Mode for providing documents/ details

Only self- attested documents of investors will be accepted by the RTA for processing of service requests. Also the investor may provide the documents/details to the RTAs for various service requests by way of ‘In Person Verification’ (IPV) or Post or electronic mode with e-sign; unless otherwise prescribed in the Companies Act, 2013 or the Rules issued thereunder or in SEBI Regulations or Circulars issued thereunder. Refer details of various modes in Annexure – B enclosed.

3. Standardized, simplified and common norms for processing investor service requests

For details of simplified and common norms along with operational guidelines for processing various service requests e.g. mismatch in signature, mismatch in name, change in name, updation of bank details and contact details, please refer Annexure – C enclosed.

4. Forms for availing various Investor services

Investors holding securities in physical mode interface with the RTAs, inter-alia, for registering/updating the KYC details and for the processing of various service requests. The service requests along with requisite forms are provided at Annexure – D enclosed.

5. Indemnity

For any service request except transmission and request for issuance for duplicate security certificates, indemnity shall not be required unless the same is specifically provided in the Companies Act, 2013 or the Rules issued thereunder or in SEBI Regulations or Circulars issued thereunder.
We hereby request you to take into account the mandatory requirements of this Circular with reference to the enclosed Annexures and comply with the same, if applicable at your end. Contact details of our RTA are as below:







Annexure – A

Mandatory furnishing of PAN, KYC details and Nomination by holders of physical securities

It shall be mandatory for all holders of physical securities in listed companies to furnish the following documents/details to the RTA:

1. PAN:

1.1. PAN is mandatory for all transactions in securities market as per SEBI Circular MRD/DoP/Cir- 05/2007 dated April 27, 2007 and it is also one of the documents for proof of identity. Accordingly, it is mandatory for all security holders and claimants of physical securities to furnish PAN.
1.2. Further, it shall be mandatory to quote and provide a self-attested copy of the PAN by the security holder/claimant to avail any service request.
1.3. Accordingly, the security holder shall register the PAN through form ISR – 1.
1.4. RTA shall mandatorily verify PAN details through the facility as may be provided by the Income Tax Department (ITD)/ITD authorized service providers for PAN verification viz. NSDL e-Governance Infrastructure Limited, UTI Infrastructure Technology and Services Limited etc. In this regard, SEBI registered RTAs have been authorized as an eligible entity by the ITD to verify PANs through its ‘Online PAN Bulk Verification’ (PBV) facility.
1.5. Additionally, the ‘Exemptions/clarifications to PAN’, as provided in clause D to ‘Instructions/Check List for Filing KYC Forms’ in Annexure – 1 to SEBI circular No. MIRSD/SE/Cir-21/2011 dated October 05, 2011 on Uniform Know Your Client (KYC) Requirements for the Securities Market, shall also applicable for holder(s) / claimant(s) of securities held in physical mode.
1.6. Compulsory linking of PAN and Aadhaar by all holders of physical securities in listed companies:
a) The Central Board of Direct Taxes (CBDT), vide Circular No. 7 of 2022 (Notification F.No.370142/14/2022-TPL) dated March 30, 2022, has extended the date for linking PAN with Aadhaar number to March 31, 2023.
b) In this regard, SEBI has issued a Press Release dated March 08, 2023 advising all investors to ensure linking of their PAN with Aadhaar number prior to March 31, 2023, for continual and smooth transactions in securities market and to avoid consequences of non-compliance with the said CBDT circular, as such accounts would be considered non-KYC compliant, and there could be restrictions on securities and other transactions until the PAN and Aadhaar are linked.
c) Accordingly, from April 01, 2023 or any other date as may be specified by the CBDT, RTAs shall accept only operative PAN (i.e., linked with Aadhaar number). In this regard, the RTAs may use its ‘Online PAN Bulk Verification’ (PBV) facility.
d) The folios in which PANs are not linked with Aadhaar numbers as on the notified cut-off date of March, 31, 2023 or any other date as may be specified by the CBDT, shall also be frozen, as detailed in paragraph 5 of the Circular.
e) The requirement of existing investors to link their PAN with their Aadhaar number is not applicable for Non-Resident Indians (NRI), Overseas Citizens of India (OCI) unless the same is specifically mandated by Central Board of Direct Taxes (CBDT), Ministry of Finance / any other Competent Government authority.

2. Nomination / Declaration to Opt-out of Nomination:

‘Nomination’ or ‘declaration to opt-out’ shall be furnished for all eligible folios in the following formats:
2.1. For ‘Nomination’: Nomination through Form SH-13 or cancellation or variation in nomination through Form SH-14 as provided in the Rule 19 of Companies (Shares capital and debenture) Rules, 2014.

OR

For ‘Declaration to Opt-out’: The security holder can opt out of nomination through Form ISR – 3 after cancelling his existing nomination, if any, through Form SH-14.
2.2. The RTA, the listed company and the Stock Exchanges shall make available the soft copy of Form SH13, Form SH-14 and ISR – 3 on their website. The form should be in a downloadable and fillable format.

3. Contact Details:

All holders of physical securities in listed companies shall register the postal address with PIN for their corresponding folio numbers. It shall be mandatory for the security holders to provide mobile number. Moreover, the RTAs/listed companies will encourage the security holders to register e-mail ID also to avail the online services. The security holder can register/update the contact details through form ISR – 1.

4. Bank account details (Bank and Branch name, bank account number, IFS code):

All holders of physical securities in listed companies shall register the bank account details for their corresponding folio numbers. Upon processing of request for registration/updation of bank details through Form ISR – 1, the RTA shall, suo-moto, generate request to the company’s bankers to pay electronically, all the moneys of / payments to the holder that were previously unclaimed / unsuccessful.

5. Specimen Signature:

All holders of physical securities in listed companies shall register the specimen signature for their corresponding folio numbers. To register/update the specimen signature, the security holder may refer to para – 1.2 of Annexure – C.

6. RTAs shall not process any service requests or complaints received from the security holder(s) / claimant(s), till PAN, KYC and nomination documents/details as stated above are received.

7. However, the RTA shall furnish required information as sought by investors with respect to procedure related to investor service requests.






Annexure – B

Mode for providing documents/details by investors for service requests

The RTA shall enable the holder/claimant to provide the documents/details by any one of the following mode; unless otherwise prescribed in the Companies Act, 2013 or the Rules issued thereunder or in SEBI Regulations or Circulars issued thereunder:

1. Through ‘In Person Verification’ (IPV): The authorized person of the RTA shall verify the original documents furnished by the investor and retain copy (ies) with IPV stamping with date and initials.

2. Through Post: Hard copies of self-attested documents.

3. Through electronic mode with e-sign: The holder(s)/ claimant(s) may furnish the documents to RTAs electronically including by way of email or through service portal of the RTA provided the documents furnished shall have e-sign* of the holder(s)/ claimant(s).

*E-Sign is an integrated service which facilitates issuing a Digital Signature Certificate and performing signing of requested data by e-Sign user. The holder/claimant may approach any of the empanelled e-Sign Service Providers, details of which are available on the website of Controller of Certifying Authorities (CCA), Ministry of Communications and Information Technology (https://cca.gov.in/) for the purpose of obtaining an e-sign.

Acknowledgement by the RTA

1. In case the documents are submitted through in person verification, the RTA shall provide acknowledgement with IPV stamping with date and initials.

2. In any other mode, the RTA shall acknowledge the receipt of the documents by intimating the security holder through post or by sending e-mail on the e-mail ID as registered with the RTA.








Annexure – C

Standardized, simplified and common norms along with operating guidelines for processing investor service requests

1. Mismatch in signature

1.1. Minor mismatch in signature

a) In case of minor mismatch in the signature of the security holder as available in the folio of the RTA and the present signature, the RTA, while processing the service request, shall intimate the security holder about the minor mismatch in signature, providing a timeline of 15 days for raising any objection through all the following modes:
i. By speed post – on the address available in RTA’s records, and
ii. By sending e-mail – on the registered e-mail id as available in the RTA’s records, and
iii. By SMS – on the registered mobile number as available in the RTA’s records.
b) If the letter is delivered and in the absence of any objection, the service request shall be processed. The timeline for the RTA to process the service request shall commence after the notice period of 15 days.
c) If the letter sent through speed post is returned undelivered but there is confirmation by the security holder for no-objection via return e-mail registered with the RTA, the service request shall be processed. The timeline for the RTA to process the service request shall commence from the day of receipt of no-objection.
d) If the letter is returned undelivered and there is no confirmation by the security holder for no-objection or if there is an objection, the RTA shall follow the procedure as prescribed for major mismatch in signature as laid down at para 1.2 (b) of this Annexure.

1.2. Major mismatch in signature or updation/non-availability of specimen signature

a) In case of major mismatch in the signature of the security holder as available in the folio of the RTA and the present signature, or in case of updation/non-availability of the specimen signature with the RTA, the RTA, while processing the service request, shall intimate the security holder about such mismatch/updation in signature, through all the following modes:
i. By speed post – on the address available in RTA’s records, and
ii. By sending e-mail – on the registered e-mail id as available in the RTA’s records, and
iii. By SMS – on the registered mobile number as available in the RTA’s records.
b) In such cases, the security holder can register/update the specimen signature through form ISR–1 and shall complete either of the two processes:

Option A

i. Security holder shall provide the following documents:
(a) Original cancelled cheque with name of the security holder printed on it; or
(b) Self-attested copy of Bank Passbook/Bank Statement;
ii. Banker’s attestation of the signature of the same bank account as mentioned in (i) above as per Form ISR - 2.

OR

Option B

The investor may get his or her signature changed or updated by visiting the office of the RTA in person. In such a case, the investor shall sign before the authorized personnel of the RTA, along with PAN card and any one additional document mentioned at Serial Nos. 1-4 of Annexure – E, in original for verification by the RTA, and submit self-attested copies of the same.
c) The RTA, on receipt of the documents mentioned at para 1.2 (b) above, shall update all the folios of all the listed issuers available with it pertaining to the concerned security holder(s) upon specific authorization for the same from the holder, as provided in Form ISR-1.
d) Separate copies of Banker’s attestation / in-person signature, shall not be required by the RTA for the folios in respect of different listed issuers maintained with it provided the security holder gives specific authorization to this effect, as provided in Form ISR-1.

2. Mismatch/Change in name

2.1. Minor mismatch in name

2.1.1. For minor mismatch in name between any two set of documents presented by the security holder / claimant for any service request, the RTA shall additionally obtain self-attested copy of any one of the documents as detailed in Annexure – E of this Circular, explaining the difference in names.
2.1.2. The existing norms of the Depositories, to process demat request where there is a minor mismatch on account of initials not being spelt out fully, or put after or prior to surname, provided the signature in the Demat Request Form (DRF) matches with the signature card with the RTA, shall continue to be in force.

2.2. Change of Name / Major Mismatch in Name

2.2.1. In the event of Change of Name / Major Mismatch in Name of the Security Holder, the Security holder/claimant may be allowed to change his / her name, subject to the submission of following documents at the time of change of name of the security holder/claimant:
(a) In case of change in name on account of marriage - Marriage Certificate or copy of valid Passport showing husband’s name or publication of name change in official gazette, and any document evidencing the old name as per Annexure E.
(b) In case of change in name on account of reasons other than marriage - Publication of name change in official gazette, and any document evidencing the old name as per Annexure E.

3. Updation of Bank details

3.1. In cases where Bank account details of the security holder are not available with RTA or there is a change in such details, RTA shall obtain Bank account details along with any one of the following documents to update the security holder’s Bank details:
a) Original cancelled cheque bearing the name of the security holder; OR
b) Bank passbook/ statement attested by the Bank;

3.2. The RTA shall proceed with the updation of bank details based on the documents provided by the first holder only, in case of joint holding.

4. Documents for Proof of Address

4.1. The RTA shall obtain any one of the documents mentioned in Annexure - F, from the security holder / claimant, if the address is not available in the folio or for processing the request for its change.









Annexure – D

Forms for availing various Investor services

Investors holding securities in physical mode interface with the RTAs, inter-alia, for registering/updating the KYC details and for the processing of various service requests. RTA shall process all investor service requests by accepting the duly filled up request form and the listed companies and RTAs shall make the soft copy of the forms available on their websites. The forms should be in downloadable and fillable format. The service requests along with requisite forms are tabulated below:

Registering / Updating the KYC details:

S. No. Particulars Form
1. PAN ISR – 1
2. Nominee details SH - 13, SH - 14, ISR – 3
(As applicable)
3. Contact details (postal address, Mobile number & E-mail) ISR – 1
4. Bank details ISR – 1
5. Signature ISR – 1, ISR – 2
(As applicable)

Processing of various service requests

S. No. Particulars Form
1. Issue of Duplicate securities certificate ISR – 4
2. Replacement / Renewal / Exchange of securities certificate ISR – 4
3. Consolidation of securities certificate ISR – 4
4. Sub-division / Splitting of securities certificate ISR – 4
5. Consolidation of folios ISR – 4
6. Endorsement ISR – 4
7. Change in the name of the holder ISR – 4
8. Change in status from Minor to Major and Resident to NRI and vice versa NA
9. Claim from Unclaimed Suspense Account & Suspense Escrow Demat Account ISR – 4
10. Transposition ISR – 4
11. Transmission ISR – 5






Annexure – E

Documents for Proof of Identity

1. Unique Identification Number (UID) (Aadhaar)
2. Valid Passport
3. Driving license in Smart Card form, Book form or copy of digital form
4. Identity card / document with applicant’s Photo, issued by any of the following: Central / State Government and its Departments, Statutory / Regulatory Authorities, Public Sector Undertakings, Scheduled Commercial Banks, Public Financial Institutions duly attested by their employer with date and organization stamp.
5. PAN card with photograph
6. Marriage certificate
7. Divorce decree







Annexure – F

Documents for Proof of Address

1. Unique Identification Number (UID) (Aadhaar)
2. Valid Passport / Registered Lease or Sale Agreement of Residence / Driving License.
3. Flat Maintenance bill accompanied with additional self-attested copy of Identity Proof of the holder/claimant.
4. Utility bills like Telephone Bill (only land line) / Electricity bill / Gas bill - Not more than 3 months old.
5. Identity card / document with address, issued by any of the following:
Central / State Government and its Departments, Statutory / Regulatory Authorities, Public Sector Undertakings, Scheduled Commercial Banks, Public Financial Institutions duly attested by their employer with date and organization stamp.
6. For FII / sub account: Power of Attorney given by FII / sub-account to the Custodians (which are duly notarized and / or apostilled or consularised) that gives the registered address should be taken.
7. Proof of address in the name of the spouse accompanied with self-attested copy of Identity Proof of the spouse.
8. Client Master List (CML) of the Demat Account of the holder / claimant, provided by the Depository Participant.







Registrar Touch Point:

KFin Technologies Pvt. Ltd.
Selenium Tower B, Plot 31 & 32, Financial District, Nanakramguda, Serilingampally Mandal, Hyderabad - 500 032, Telangana.
Toll Free No. - 1800-309-4001
Investor Grievance Email: einward.ris@kfintech.com

Public Issue


There is no current offering for Public Issue of Srei NCDs.

Payments to NCD holders


The Company is under CIRP under IBC w.e.f. 8th October, 2021. Under the provisions of the Insolvency and Bankruptcy Code, 2016 all outstanding dues of financial creditors are crystallized as on Insolvency commencement date i.e. 8th Oct 2021 and the dues arising from such claims will be repaid basis the outcome of the CIRP in the manner provided in the Code.

The NCD holders will receive the money as per the Resolution Plan, once approved by the Competent Authority.

Prospectus


During the Financial Year 2019-20, the Board of Directors of the Srei Infrastructure Finance Limited(“Company”) and its wholly-owned subsidiary, Srei Equipment Finance Limited ("SEFL") at their respective meetings held on 4th July, 2019 approved the transfer of Lending Business, Interest Earning Business & Lease Business of the Company together with associated employees, assets & liabilities (including liabilities towards issued & outstanding non-convertible debentures) (the "Transferred Undertaking''), as a going concern by way of slump exchange to SEFL through a Business Transfer Agreement ("BTA'').

Pursuant to this, the Company approached the stock exchanges i.e. BSE Limited (“BSE”) and National Stock Exchange of India Limited (“NSE”) for change in name of the script i.e. from Srei Infrastructure Finance Limited to Srei Equipment Finance Limited. Accordingly, BSE Limited, vide their notice dated February 26, 2020, and NSE vide their circular dated February 26, 2020, have informed all trading members that the Listed NCDs of Srei Infrastructure Finance Limited (as mentioned in the said notices/circular) have been transferred to Srei Equipment Finance Limited pursuant to the deed of novation and these securities are now available for trading in the name of Srei Equipment Finance Limited with effect from February27, 2020.

Accordingly, the Prospectus in respect of Transferred NCDs from SIFL to SEFL are made available on the page of SEFL.

For details click here

Credit Rating - Srei Infrastructure Finance Ltd.


PARTICULARS CARE BRICKWORK
Long Term Bank Facilities@ CARE D (Single D) -
Short Term Bank Facilities@ CARE D (Single D) -
Secured Redeemable NCDs@ CARE D (Single D) BWR D, Issuer not cooperating#^
Subordinate Redeemable (Tier II NCDs)@ CARE D (Single D) BWR D, Issuer not cooperating#^
Perpetual Debenture Bonds - BWR D, Issuer not cooperating#^

^ Vide order dated 6th Oct 2022, SEBI had cancelled Certificate of Registration (COR) of Brickwork Ratings India Private Limited as a Credit Rating Agency (CRA). The CRA has been directed to wind down its operations within a period of six months from the date of the aforesaid Order and not to take any new clients /fresh mandates from the date of Order. RBI has also vide press release dated 12th Oct 2022 communicated the same to all Regulated Entities and advised that the instructions regarding the prudential treatment of the existing ratings issued by the rating agency shall be advised separately, which is still awaited. Further, pursuant to initiation of CIRP, all the debts owed to financial Creditors have crystallized as on Insolvency Commencement Date i.e. October 8, 2021 and these debts would be payable as per the Resolution Plan to be approved by the Adjudicating Authority. In view of the above, at this juncture, the Company has not approached other CRAs for getting fresh ratings for the instruments rated by the Brickwork Ratings.

#Issuer did not cooperate, based on best available information.

@Borrowings transferred to Srei Equipment Finance Limited (SEFL), a wholly owned subsidiary of the Company, as part of the business of the Company transferred to SEFL on and from 01.10.2019

Debenture Trustees


Catalyst Trusteeship Limited
Windsor, 6th Floor, Office No-604, C.S.T. Road, Kalina, Santacruz (East), Mumbai-400 098
Tel: +91 22 4922 0506
Fax: +91 22 4922 0505
E-mail: umesh.salvi@ctltrustee.com
Investor Grievance Email: complianceCTL-mumbai@ctltrustee.com

Registrar Touch Points


KFin Technologies Limited

Selenium Building, Tower-B, Plot No. 31 & 32, Financial District, Nanakramguda, Serilingampally
Hyderabad, Rangareddy, Telangana, India - 500 032.
Toll Free No. : 1800 309 4001
whatsapp: (91) 910 009 4099
Investor Grievance Email: einward.ris@kfintech.com
KPRISM (Mobile Application): https://kprism.kfintech.com/
KFINTECH Corporate Website: https://www.kfintech.com
RTA Website: https://ris.kfintech.com
Investor Support Centre (DIY Link): https://ris.kfintech.com/clientservices/isc
Contact Person : Mr. M. Murali Krishna
Compliance Officer: Mr. Rakesh Santalia
SEBI Registration No.: INR000000221

Srei First Account

Active & Mature NCDs


You can also view our NCDs online.

To view the active NCDs, click here.
To view the matured NCDs, click here.

NCDs Touch Points


You can also direct your NCD queries to:

Srei Infrastructure Finance Limited 
Y-10, Block – EP| Sec – V, Saltlake City, Kolkata 700 091
+1800 419 7734 (Toll Free Mon-Sat 9am to 6pm)
E-mail: connect@sreibonds.com